This month Meddyg Care has introduced Nourish Care as the platform for our digital care planning software.
“Nourish enables carers to plan, record, report and coordinate care, all focused on the person. At a time of growing demand for care, Nourish is using technology and design to empower carers to do what they do best: help people they care for enjoy the best quality of life possible.
Nourish gives care providers the digital tools to leave the paper trail behind.It’s not about recording less information, it’s about empowering care teams to record more accurate notes, in less time. And with the simple search and report functions, our homes can share critical information about the people we care for with the entire care circle.”
Immediate Impact
Since implementing the trial at our Criccieth home, we witnessed the global outbreak of the Coronavirus placing our residents in a position of increased vulnerability. As lockdown measures were introduced the use of technology within our homes has never been so crucial to our continued standards of care.
Electronic care planning has allowed for faster more secure reporting at the first sighting of symptoms, and for updates to procedure and best practice to be relayed to the whole team efficiently.
The platform has also directly impacted how our carers organise their rotas to sequence contact with each resident and minimise the likelihood of spread.
Our person-centred care strategy is now supported by the new digital systems we’ve put into place allowing for GPs, district nurses and hospitals to engage with residents based on observations made available to them remotely – enabling coordination to happen between social and health care professionals whilst minimising the potential spread of the virus.
Electronic care planning is also reducing the burden upon our Care Managers who are responsible for reporting symptoms, personal protective equipment (PPE) stock levels, bed availability and staffing levels to several entities since the start of the pandemic. Using the new remote data collection repositories enables Care Managers to make a single report, and for entities that are coordinating responses to consolidate this information in the many different ways to suit their purposes.
For our Management Team, digital care planning provides a detailed overview of each home, allows us to review care plans remotely, and contributes to a reassured confidence that we know everything that is happening with our residents and employees on a daily basis.
We can also very quickly identify the collaborative ideas that are emerging from the front line, which we can then implement across the group as whole; ensuring consistency and accelerating innovative response to the challenges we are all facing.
Resident Focus
One of the key drivers for our transition to the new digital platform has been our core value for enriched care through resident focus. That is to say, our: “commitment to help our residents retain autonomy and a high quality of life, without compromise”
Manager at our Criccieth home, Lorna Jones, commented on the new system with this to say:
“The new system has been crucial throughout the pandemic. Personalised interactions have allowed us to continue our person-centred approach and achieve a proven best practice moving forward.
As soon as we began migrating our care plans onto the digital platform we noticed the benefit of our staff being instantly updated. The auditing and reporting process which increased dramatically since the outbreak has become more time efficient meaning that we can keep our focus on the wonderful people in our care.
The care notes we record as we go along are now accessible at our fingertips and staff can access up-to-date risk assessments and care plans instantly, anywhere, releasing valuable time for staff to spend with residents who are likely experiencing increased confusion in this difficult time.
We are now more easily able to create unique care plans for each of our residents without confusion which facilitate the high quality of care services we provide.To sum up the feedback obtained from our team, they would not return to our traditional care planning systems any time soon.”
Digital Care Planning
The Meddyg Care team have quickly embraced the new technology, and Kevin Edwards, Managing Director commented:
“Staff were very eager to learn the new system, sensing its benefits. Its use is intuitive and we provided in-house one-to-one training to staff who experienced difficulties in utilising the application effectively.
Due to the fact that Nourish allows the teams to dictate notes directly into the device, we are able to accurately record more complex information about our residents without additional fuss. Recorded information has since become easier to relay throughout the team as a whole, any changes and updates.
Real-time record keeping means that we can focus on quality time spent with our residents who are the heart of everything we do”
Meddyg Care is looking forward to working with the new system to further develop the digital care planning procedures in place and further enable our staff to deliver the very best in person-centred care.
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